Zero Model Training
Your customer data, emails, claims, and case files are never used to train public foundation models. We route inferences strictly through enterprise zero-data-retention endpoints.
Trust & Governance
How Agents on Loop safeguards your proprietary data, protects against model hallucinations, and enforces strict human-in-the-loop compliance.
The 5 Core Commitments
We do not treat security as an afterthought. Our architecture is designed to satisfy the strict E&O, ethics, and privacy requirements of regulated SMBs.
Your customer data, emails, claims, and case files are never used to train public foundation models. We route inferences strictly through enterprise zero-data-retention endpoints.
No email is dispatched, quote finalized, or contract sent without a named human operator clicking Approve in Mission Control. Hallucination risk on external actions is eliminated.
Every LLM reasoning trace, input trigger, tool call, and operator sign-off is preserved in an immutable, timestamped audit ledger ready for regulatory or E&O review.
Every customer workspace operates within a segregated tenant boundary. Client databases and API connectors are fully partitioned to prevent cross-account data leakage.
Industry Specific Compliance
E&O Liability Protection: Policy comparisons, rate delta analyses, and renewal notices are prepared as drafts. Licensed brokers retain sole binding authority and final sign-off.
Fair Housing & Escrow Safety: Speed-to-lead responses follow deterministic qualification rules adhering to Fair Housing standards. Agents never automate escrow wire instructions.
Model Rule 1.6 & Privilege: Zero-data-retention APIs preserve attorney-client privilege. Conflict checks and matter intake summaries are verified by supervisory counsel before entry into Clio.
NDA & IP Protection: SOW drafting and proposal engines operate strictly within your firm's historical rate cards and proprietary methodology without public data exposure.
Data processed during agent runs is stored in encrypted tenant partitions (AES-256 at rest, TLS 1.3 in transit). When external LLM models are invoked, they operate under commercial enterprise agreements with zero data retention for training.
No. In our standard operating loop, all external customer communications are placed in the Mission Control Approval Inbox. An authorized operator on your team must review the drafted copy and click "Approve" before dispatch.
We connect using scoped OAuth or least-privilege API tokens. We only request permissions necessary to read triggers (e.g. inbound email inbox) and draft actions (e.g. draft reply in CRM). We never ask for master administrative credentials.
You retain 100% ownership of your workflow runbooks, prompt templates, and integration mappings. Upon request, all historical tenant logs and data are permanently purged from our operational database.
We are happy to review your firm's E&O requirements, NDA terms, or IT security questionnaire.