Usage & cost control
AI fair use & usage limits
Yes—if AI usage were unlimited, model tokens and runtime cost would rise with every workflow. We design hard scope and monthly allowances so expenses stay predictable.
Why limits exist
Large language models charge by tokens (roughly the amount of text read and written). Extra loops, huge documents, voice minutes and retries all increase cost. Unlimited “run forever” pricing would either bankrupt the provider or force surprise invoices—exactly what DIY credit meters do. We avoid that with fair-use caps.
Website demos
- Default: local demo brain only — no billable third-party model calls.
- Optional live AI is off unless explicitly enabled for testing.
- Do not paste real secrets into demos.
14-Day Free Pilot
- Zero upfront fee: covers workflow design, tool integration, live testing, and 1-tap approval configuration for one agreed workflow.
- Verification model usage for the 14-day pilot is fully included.
- If the agreed success metric is not achieved in 14 days, you owe nothing. Zero risk.
Monthly Subscriptions & Action Allowances
All plans include predictable flat monthly pricing with generous action allowances (1 action = 1 triggered handling of a case, document, email draft, or customer task):
- Starter Teammate ($199/mo) — up to 500 actions / month, 1 autonomous loop, 1-tap approvals, 24h SLA.
- Growth Suite ($499/mo) — up to 2,500 actions / month, 3 autonomous loops, 4h SLA, team approval queues.
- Enterprise Custom ($999+/mo) — 5,000+ actions / month, bespoke SLAs, dedicated forward-deployed engineer.
Reasonable document size per run is included (guide: under ~50 pages of text equivalent unless custom scoped). High-volume voice minutes or multi-agent packs are quoted transparently.
What happens near the limit
- Alert — we notify you around ~80% of the monthly run allowance.
- Protect — non-urgent or bulk jobs can be queued or rate-limited so costs don’t spike overnight.
- Choose — upgrade the monthly tier, add a quoted top-up, or tighten the workflow (shorter prompts, fewer retries, human batching).
Overage (if you opt in)
We do not silently rack up open-ended token bills. Overages run only with your written OK, typically as:
- a same-month top-up block of runs, or
- a move to the next AgentOps tier.
Your controls that save money
- Human approval gates before expensive external sends
- Clear job boundaries (what the agent must not do)
- Prefer structured tools over stuffing entire mailboxes into prompts
Related
Pricing · Acceptable use · Terms · Discuss limits for your volume
These pages are provided for transparency. They are not a substitute for legal advice. If you need a signed contract for a pilot or AgentOps retainer, we issue a written statement of work.
Last updated: 14 August 2026